Returns
At Shut Up and Ski Co. we want you to be delighted every time you shop, but if for some reason, you aren’t totally satisfied with your purchase, then you can return it to us in its original condition within 14 days for a refund (excluding delivery fees).
Please take care to fully inspect your items to ensure you are happy with them before disposing of packaging as failure to do so may result in us being unable to refund you.
All returns are to be sent to
Shut Up and Ski Co
8088 Pine Point Rd
Nisswa, MN 56468
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We require you to be responsible for the cost of returning an item to us where you have changed your mind.
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Unwanted items must be returned within 14 days of receipt to qualify for a refund. You will be issued with a credit note for any items returned after this time up to 28 days. We are unable to exchange unwanted items with a different item.
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Please return with original paperwork, or send order number, name and dress with a reson for the return.
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Please ensure all items are packaged securely and sufficiently to withstand delivery. Failure to do so may result in Shut Up and Ski Co. being unable to refund you.
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We recommend that you use insured registered delivery and keep the receipt. We cannot accept liability for goods lost or damaged in transit.
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Please take care to fully inspect your items to ensure you are happy with them before disposing of packaging as failure to do so may result in us being unable to refund you.
Faulty/Damaged Items
If you believe your item is faulty or damaged please contact our friendly mail order team by email shutupandskico@gmail.com. In the case of a faulty item, please DO NOT attempt to fix the item of your own accord or via a 3rd party as this will affect your entitlement to a refund or reimbursement.
Please send photos of the product if you are able.
We can only replace faulty items with the same item, or offer a refund at the price at time of purchase.